Retail Sales Associate

Key Accomplishments

Workflow Automation (Low-Code Development)

• Situation: The standard process for generating quotes and following up with customers was manual and disorganized.
• Task: To streamline the quoting and follow-up process to improve personal efficiency.
• Action: Developed a custom tool using Google AppSheet to automate quote generation and track sales follow-ups.
• Result: Improved personal organization and efficiency, demonstrating the ability to identify and solve process inefficiencies in any environment.

High-Volume Sales Execution

• Situation: The role required engaging with a high volume of customers in a fast-paced retail setting.
• Task: To consult with customers on complex rate plans and secure upgrades.
• Action: Engaged with 50+ customers daily, analyzing needs to demonstrate value on Go5G Plus and Go5G Next plans.
• Result: Consistently met and exceeded sales targets for new customer acquisition and service add-ons.