I bridge the gap between Sales Strategy and Technical Execution.
Former Founding Team Lead with front-line experience in turning chaotic environments into reliable revenue processes.
My approach is rooted in a simple philosophy: systems should empower the individual to focus on their highest-value activities and stay close to the money.
> Revenue Architecture & Operations
- Sales Process ArchitectureSales Process Design, Sales Workflow Automation, Sales Playbook Creation, Process Standardization
- Go-to-Market (GTM) StrategyGTM Execution, Product Launch, Market Entry Strategy, Product-Market Fit Analysis
- Lead Generation & ProspectingZoomInfo, D&B Hoovers, High-Volume Prospecting, Cold Calling (100+ dials/day)
> Data & Intelligence
- Data AnalysisSQL, Python, Quantitative Analysis, Pipeline Analysis
- BI & VisualizationDOMO, Tableau, Power BI, Google Sheets
- Conversation IntelligenceGong.io, Call Data Analysis, Keyword Analysis, Best Practice Identification
> Process, Systems & Technology
- CRM & Sales TechSalesforce (SFDC), Salesforce Experience Cloud, Kixie, AirCall
- Technical PrototypingPython, ChromaDB, LangChain, SentenceTransformers
- Process ImprovementProcess Optimization, Lean Manufacturing Principles, Kanban System Design, Root Cause Analysis (5-Why)
> Sales & Enablement
- Sales EnablementSales Coaching, Performance Management, Training Program Design, Onboarding & Ramp
- Performance ManagementData-Driven Coaching, Scorecard Design, Sales Analytics, Quota Attainment Analysis
- Full-Cycle SalesB2B Sales, Middle-Market Sales, Pipeline Management, Deal Structuring
> Finance & Lending
- Commercial LendingSBA Etran, SBA Lending (7a/Express), Alternative Financing, Equipment Financing
- Financial AnalysisCash Flow Analysis, DSCR (Debt-Service Coverage), P&L Analysis, Balance Sheet Review
> Leadership & Management
- Strategic AcumenBusiness Model Analysis, Profitability Analysis, Cost Control, Strategic Planning
- Team LeadershipTeam Building, Hiring & Interviewing, Remote Team Management, Offshore Team Management
// Experience Highlights //
Go-to-Market Team Lead (Founding Sales Team)
Lendio
Recruited to architect a new sales division from scratch. I focused on engineering reliability by building the end-to-end sales process and a custom performance management system in Google Sheets.
Key Win: Scaled monthly revenue from $100k to $350k and launched the company's first successful offshore unit in Jamaica, establishing training playbooks that reduced cost-per-rep by 50%.
Traditional Lending Subject-Matter Expert
Lendio
Designed an enablement function to solve high-value borrower leakage. I bridged the gap between the high-velocity sales floor and complex underwriting requirements.
System Built: A segmentation workflow in DOMO that surfaced high-potential leads hidden in the pipeline, driving a 144% increase in conversion on complex products.
Retail Sales Associate (Interim)
T-Mobile
While in a frontline role during a planned sabbatical, I treated the sales floor as a sandbox for process improvement.
Innovation: Identified friction in the manual quoting process and engineered a custom Google AppSheet tool to automate quote generation and customer follow-ups, maximizing efficiency in a high-volume environment.
Integration Specialist (Post-Merger)
T-Mobile / Sprint
Selected to lead the operational integration of the Sprint/T-Mobile merger for a third-party partner.
Impact: Facilitated the technical migration of CRM and POS systems for 5 locations and authored SOPs for a national knowledge base to resolve systemic integration errors.
Operations & Supply Chain Intern
Dynatronics
My foundation in systems thinking. Tasked with solving critical production delays, I applied Lean Six Sigma principles to the warehouse floor.
Result: Designed and deployed a physical Kanban inventory system that reduced stock-outs by 57%, proving that better workflows create better revenue outcomes.